Service

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Service purposes:

1. We adhere to the goal of customer satisfaction.

2. We insist on focusing on equipment automation technology.

3. We insist on using precision machine tools to machine each machine part to ensure its reliability.

4. Our customer service representatives will provide you with professional advice and detailed answers.

5. If necessary, we will arrange excellent service engineers to come to your door on time according to your agreed time.

6. While our technical engineers provide quality services, we will explain to you in detail how the equipment works and how it operates.

7. Response efficiency: After receiving the user's repair information, the processing advice will be given within 2 hours, and the customer will arrive at the customer's site for maintenance within 24 hours.

8. No obstacles to communication: If you have any questions about our products, you only need to call the company to set up 400 service hotline, switchboard telephone and online customer service online platform, which can provide you with high quality and fast service anytime, anywhere.


Pledge:


Before the shipment, the equipment is completely assembled and debugged according to the technical requirements, and the whole quality test is carried out before leaving the factory.

Provide on-site installation training services and provide free operational skills training to users until the operator is skilled. After determining that the equipment is working properly, engineers will perform on-site tracking as needed to ensure proper operation of the equipment.


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